Grand Melanesian Hotel

Privacy and Policy

PRIVACY & POLICY

  1. Introduction

Welcome to our hotel booking website. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

2.1. Personal Information: We may collect personal information such as your name, email address, phone number, and billing information when you make a booking.

2.2. Usage Information: We may collect information about how you use our website, including your IP address, browser type, and referring website.

2.3. Cookies: We use cookies to enhance your browsing experience and collect information about your preferences.

  1. Use of Information

3.1. We use your personal information to process and fulfill your bookings.

3.2. We may use your information to communicate with you about your bookings, respond to inquiries, and provide customer support.

3.3. We may use your information to improve our website, analyze trends, and personalize your experience.

3.4. We may share your information with hotels or third-party service providers involved in fulfilling your bookings.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

  1. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

  1. Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete such information from our records.

  1. Marketing Communications

If you have provided your consent, we may send you promotional emails or messages about special offers, discounts, or new services. You have the option to opt-out of receiving these communications at any time by following the instructions provided in the communication.

  1. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date. We encourage you to review the Privacy Policy periodically.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the contact information provided on our website.